Home > Videos & Instructions > Ship Your Blinds for Full Service Repair
Not all blind repairs are easy. Some could be confusing & frustrate you for days. We have a solution for you: Ship Your Expensive Window Coverings to us for repair. Click HERE to submit a Repair Request.

We repair all major window coverings: Hunter Douglas, Levolor, Bali, Graber, 3-Day-Blind, Pella, Smith & Noble, Comfortex, Kirsch & other private label brands
. We will contact you after receiving/inspecting your blinds to give you the best options for repair & a fair service quote.


  • IN SHOP SERVICE CHARGE: Minimum $50.
    • Ship your blinds to: 5837 Camden Ave # E, San Jose, CA 95124.
    • Click HERE to fill out the online Service Request Form and include it in your package
  • IN HOME/BUSINESS SERVICE CHARGE, Bay area CA only. Minimum Repair $50 plus Trip charge ($20-$50) depend on mileage.
    • Please call: (408) 637-3311 to schedule an appointment. Click HERE to request an inhome repair appointment.
    • Areas covered: San Jose, Santa Clara, Alameda, Penninsula, Palo Alto, Redwood City, San Mateo, Daly City, Mountain View, Saratoga, Sunnyvale, Cupertino, Los Gatos, Santa Cruz, Fremont, Milpitas, Pleasanton, San Ramon, Oakland, Hayward, Dublin, San Francisco, East Bay, South Bay....
We are authorized Hunter Douglas Service Center. Yes, that means we take care of Hunter Douglas Blinds & Shades under Warranty too. Services We Offer:

    • Duette, Honeycomb, Pleated, Cellular shades
    • Wood Blinds, Faux Wood, Venetian Blinds, Mini Blinds
    • Vertical Blinds, Luminette, Vertiglide
    • Traverse Rods for Drapes, Curtains
    • Roman Shades, Roller Shades, Natural Woven Shades
    • Silhouette, Vignette, Pirouette
    • Wood Blinds, Faux Wood Blinds, Venetian Blinds
    • Mini Blinds
    • Vertical Blinds, Luminette, Vertiglide
    • Duette, Honeycomb, Pleated, Cellular Shades
    • Wood Blinds, Faux Wood Blinds, Venetian Blinds, Mini Blinds
    • Roman Shades, Roller Shades
    • Silhouette, Vignette, Pirouette
  • CUT DOWN Width & Height of Blinds & Shades
  • INSTALLATION for ALL types of Blinds, Shades, Drapes
    • Our Master Installers & Master Shutter Installers are Certified with Hunter Douglas
    • We install blinds, shades, drapes for major retailers & fabricators
    • We are licensed, bonded, insured to take care of your window coverings needs.
    • We can install into difficult surfaces like: brick, block, steel, tiles

Cellular shades

Cellular shades, honeycomb shades, accordion shades, and pleated shades, can be repaired. If your shades are more than 20 years old, the fabric may be sun damaged, it may be need to be replaced.

  • Restring all broken lift cords
  • Restring broken cord loops
  • Replace broken clutch, cord lock, ultraglide assemly
  • Replace broken motor, transmission for cordless, literise shades
  • Replace broken cord guide, tassels, condensers, etc..

Horizontal Blinds

Wood blinds, faux wood blinds, and aluminum mini-blinds. 1" plastic mini-binds should be replaced, as it is not worth the repair.

  • Restring all lift cords
  • Replace broken tilt gears
  • Replace broken cord locks
  • Replace broken ladder barrels, drum, tape roll
  • Replace broken ladders supports
  • Replace broken or missing wands

Vertical Blinds

Some vertical blind head-rails can be repaired. Sometimes the whole track with new carriers & end controls need to be rebuilt.

  • Restring broken traverse cord
  • Replace broken or worn tilt gear
  • Replace broken stem or carrier, master carrier
  • Replace broken connector tab
We repair all Hunter Douglas window coverings. If your blinds, shades are still covered under warranty,
give email us the: original Order Number, Fabrication Date, Size (these info can be found
on the label inside the blind/shade headrail).
We will contact Hunter Douglas to obtain a RGA (Repair
Good Authorization)
on your behalf.

For Hunter Douglas Warranty Repair, you have 2 service options:
  1. Drop off your blinds, shades at our facility: 5837 Camden Ave # E, San Jose, CA 95124. Biz hour:
    Mon-Fri 9am - 7pm. Sat: 9am - 5pm. Walk In, No Appt needed.
  2. Have our technicians do the repair onsite at your home (if you live in the Bay Area, CA). Call (408) 637-3311 to schedule inhome repair appointment.
Hunter Douglas Lifetime Guarantee

The Hunter DouglasĀ® Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas Inc. at 1-800-789-0331 or contact us by email. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

Covered By a Lifetime Limited Warranty
Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below)
  • All internal mechanisms.
  • Components and brackets.
  • Fabric delamination.
  • Operational cords for a full 7 years from the date of purchase.
  • Repairs and/or replacements will be made with like or similar parts or products.
Hunter Douglas motorization components are covered for 5 years from the date of purchase.

NOT Covered By a Lifetime Limited Warranty
  • Any conditions caused by normal wear and tear.
  • Abuse, accidents, misuse or alterations to the product.
  • Exposure to the elements (sun damage, wind, water/ moisture) and discoloration or fading over time.
  • Failure to follow our instructions with respect to measurement, proper installation, cleaning or
  • Shipping charges, cost of removal and reinstallation.
Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the
window fashion product or components found to be defective.

To obtain warranty service
  1. Contact your original dealer (place of purchase) for warranty assistance.
  2. Visit our Warranty-related Frequently Asked Questions for additional warranty information, frequently asked questions and access to service locations.
  3. Contact Hunter Douglas Inc. at 1-800-789-0331 (9:00 AM - 8:00 PM EST) for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty.
  4. NOTE: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may
    also have other rights which vary from state to state.

Different warranty periods and terms apply for commercial products and applications